Privacy Policy

1. Information We Collect
We collect information directly from you and from authorized personnel when necessary. The type of information collected depends on how you use the system and your interactions with the City Veterinary Office (CVO) and barangay staff.

• Personal Information: Full name, phone number, birthday, sex, address, email, and login credentials.
• Pet Information: Pet name, birthdate, sex, origin, species, breed, photos, and identifying features.
• Vaccination Details: Veterinarian name, PRC license number, vaccination records, and proof of vaccination.
• Reproductive Status: Operation/surgery dates and veterinary credentials.
• Reports and Activity: Lost pet reports, death reports, and rehoming records.
• Payment Information: Receipt records and officer details.
• Citation Ticket Information: Violations, penalties, and attached evidence.
• Impound Information: Reason for impound, location, and related records.

2. How We Use Your Information
Your information enables us to operate PetWise efficiently and deliver essential features such as record verification, vaccination tracking, payment handling, and reporting services.

• User and pet identification
• Record processing and verification
• Vaccination tracking
• Processing report submissions
• Payment and ownership transfer records
• Violation processing and impound tracking
• QR-based public pet identification

3. Storage and Retention
Your data is securely stored in the City Veterinary Office database and retained for operational and legal compliance.

4. Sharing and Disclosure
Your information is shared only with authorized personnel such as CVO and barangay staff. Data is not sold or shared with third parties unless legally required.

5. Data Security
We use encrypted passwords, authentication systems, and role-based access control to secure your information. You are responsible for protecting your login credentials.

6. Your Rights
Under Republic Act 10173 (Data Privacy Act of 2012), you have the right to access, correct, delete, and object to the processing of your personal information.

7. Consent
By using PetWise, you consent to the collection and processing of your data as outlined in this Privacy Policy.

8. Changes to This Policy
Updates to this policy may occur at any time and will be posted on the PetWise platform.

9. Contact Information
City Veterinary Office of Legazpi City
Email: petwise-noreply@gmail.com
Address: Legazpi City Hall Annex Building, Rizal Avenue, Legazpi City, 4500 Albay, Philippines